Analisis Usability Sistem Informasi Pengajuan Layanan Administrasi Dan Tugas Akhir Jurusan Teknologi Informasi Metode Heuristic Evaluation
Usability Analysis of Information System for Submission of Administrative Services and Final Assignment of Information Technology Department Heuristic Evaluation Method
DOI:
https://doi.org/10.33050/tmj.v9i2.2247Abstrak
The administrative and final project service submission system is an information system that will be used at the Information Technology Department of Tadulako University in terms of carrying out the administrative process and final assignments for both lecturers, education staff, and students. SIPENDEKAR is designed for lecturers, education personnel, and students SIPENDEKAR is designed to integrate all administrative processes and final assignments. This research uses the heuristic evaluation method. The heuristic evaluation method is a method used to identify problems in the use of interface design, so that usability problems can be corrected through the redesign process. Through the application of Heuristic Evaluation, we can find obstacles and receive suggestions for improvement from experts based on usability principles that apply to websites that have 10 principles, namely Visibility of system status, Match between system and the real world, User control and freedom, Consistency and standards, Error Prevention, Recongnition rather than recall, Flexibility and efficiency of use, Aesthetic and minimalist design, Help users recognize, Dialogue, and recovers from errors, and Help and documentation. The questionnaire testing involved 37 respondents, the results of the validity and reliability test were declared valid and reliable. This research uses 6 research stages Identification of problems and literature studies, determination of evaluation methods, preparation for evaluation, and preparation for evaluation. The implications of this research show that the application of heuristic evaluation principles can identify and correct usability problems effectively, which in turn can increase productivity and user satisfaction in managing academic administration
Referensi
M. K. Maulidani, “ANALISIS USER EXPERIENCE APLIKASI REGSOSEK PADA BADAN PUSAT STATISTIK INDRAMAYU MENGGUNAKAN METODE USER EXPERIENCE QUESTIONNAIRE,” NUANSA INFORMATIKA, vol. 17, no. 2, pp. 1–9, 2023.
V. Meilinda, S. A. Anjani, and M. Ridwan, “A Platform Based Business Revolution Activates Indonesia’s Digital Economy,” Startupreneur Business Digital (SABDA Journal), vol. 2, no. 2, pp. 155–174, 2023.
S. Purnama, C. S. Bangun, A. R. S. Panjaitan, and S. T. Sampoerna, “The Effect Of Digitalization On Culinary Msmes On Increasing Sales Turnover During Covid 19 Pandemic,” Aptisi Transactions on Technopreneurship (ATT), vol. 4, no. 1, pp. 58–67, 2022.
R. Azhari and A. N. Salsabila, “Analyzing the Impact of Quantum Computing on Current Encryption Techniques,” IAIC Transactions on Sustainable Digital Innovation (ITSDI), vol. 5, no. 2, pp. 148–157, 2024.
F. S. Putri, H. R. Ngemba, S. Hendra, and W. Wirdayanti, “Sistem Layanan Ujian Psikotes SIM Menggunakan Computer Based Test Berbasis Website: SIM Psychological Test Service System Using Computer Based Test Based on Website,” Technomedia Journal, vol. 9, no. 1, pp. 92–104, 2024.
A. Alsyouf et al., “The use of a Technology Acceptance Model (TAM) to predict patients’ usage of a personal health record system: The role of security, privacy, and usability,” Int J Environ Res Public Health, vol. 20, no. 2, p. 1347, 2023.
A. Firdaus, K. Kusrini, and A. Nasiri, “Usability Testing Aplikasi Mobile E-Office Tabalong Menggunakan Heuristic Evaluation,” Explore, vol. 12, no. 1, pp. 1–5, 2022.
W. Warta, K. Sulastriningsih, and D. Umronih, “Implementasi Sistem Penjaminan Mutu Internal (Spmi) Dalam Meningkatkan Mutu Layanan Pendidikan: Implementation of the Internal Quality Assurance System (SPMI) in Improving the Quality of Education Services,” Technomedia Journal, vol. 9, no. 1, pp. 17–30, 2024.
D. Bennet, S. A. Anjani, O. P. Daeli, D. Martono, and C. S. Bangun, “Predictive Analysis of Startup Ecosystems: Integration of Technology Acceptance Models with Random Forest Techniques,” CORISINTA, vol. 1, no. 1, pp. 70–79, 2024.
I. K. A. Nuryasin and I. K. Ayu, “„Analisis Usability Sistem Informasi Manajemen Puskesmas (SIMPUS) dengan Metode Heuristic Evaluation pada Puskesmas 1 Ajibarang‟,” Applied Information System and Management (AISM), vol. 2, no. 2, pp. 51–56, 2019.
A. Oktafina, F. A. Jannah, M. F. Rizky, M. V. Ferly, Y. D. Tangtobing, and S. R. Natasia, “Evaluasi usability website menggunakan metode heuristic evaluation studi kasus:(website dinas pekerjaan umum kota xyz),” Antivirus: Jurnal Ilmiah Teknik Informatika, vol. 15, no. 2, pp. 134–146, 2021.
H. M. Akbar, H. M. Az-Zahra, and B. S. Prakoso, “Analisis Pengalaman Pengguna pada Aplikasi Mobile KAI Access menggunakan Metode User Experience Questionnaire (UEQ) dan Usability Testing (Studi Kasus: PT. KAI),” Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer, vol. 7, no. 7, pp. 3537–3547, 2023.
H. Husin, S. Balafif, and E. T. Ardianto, “Analisis User Experience pada Website Dinas Pemberdayaan Masyrakat dan Desa Kabupaten Sumabawa dengan Heuristic Evaluation,” BIOS: Jurnal Teknologi Informasi dan Rekayasa Komputer, vol. 5, no. 1, pp. 30–39, 2024.
Y. M. Geasela and J. F. Andry, “Analisis user interface terhadap website berbasis e-learning dengan metode Heuristic Evaluation,” Jurnal Informatika, vol. 5, no. 2, pp. 270–277, 2018.
D. S. Budi and H. Syahrial, “Pengoptimalan Performa Database Pada Proses Transformasi Data Pada SQL Server: Optimizing Database Performance in the Data Transformation Process in SQL Server,” Technomedia Journal, vol. 8, no. 3 Februari, pp. 407–419, 2024.
I. K. Dewi, Y. T. Mursityo, and R. R. M. Putri, “Analisis usability aplikasi mobile pemesanan layanan taksi perdana menggunakan metode webuse dan heuristic evaluation,” Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer, vol. 2, no. 8, pp. 2909–2918, 2018.
I. M. A. O. Gunawan and H. Hariyanti, “Evaluasi Kepuasan Pengguna Pada Website SMK Wira Harapan Menggunakan System Usability Scale,” Smart Comp: Jurnalnya Orang Pintar Komputer, vol. 11, no. 4, pp. 607–614, 2022.
S. Karidina, A. P. Kharisma, and F. Al Huda, “Perancangan User Experience Aplikasi Sistem Informasi Akademik berbasis Mobile menggunakan Metode Human-Centered Design (Studi Kasus: SDN Latsari I),” Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer, vol. 6, no. 6, pp. 2931–2940, 2022.
N. Adiyanto, “Customer Relationship Management (CRM) Based On Web To Improve The Performance Of The Company,” ITSDI Journal Edition Vol. 1 No. 1 October 2019, p. 32, 2019.
A. N. Hidayat and U. L. Yuhana, “Evaluasi Desain Antarmuka Website Sekolah Menengah Atas Menggunakan Metode Heuristic Evaluation,” Jurnal Rekayasa Industri (JRI), vol. 5, no. 2, pp. 108–117, 2023.
B. Hariyanto and E. Anom, “Peran Teknologi Informasi Dalam Mendukung Komunikasi Politik Melalui Media Digital Dalam Industri Musik Dangdut: The Role of Information Technology in Supporting Political Communication Through Digital Media in the Dangdut Music Industry,” Technomedia Journal, vol. 8, no. 3 Februari, pp. 344–355, 2024.
H. Safitri, M. H. R. Chakim, and A. Adiwijaya, “Strategy Based Technology-Based Startups to Drive Digital Business Growth,” Startupreneur Business Digital (SABDA Journal), vol. 2, no. 2, pp. 207–220, 2023.
Y. Sriyeni, “Analisis Usability Aplikasi Investasi Digital Menggunakan Metode Heuristic Evaluation dan System Usability Scale,” Jurnal Ilmiah Informatika Global, vol. 13, no. 2, 2022.
S. L. Goenawan, A. A. Suwasono, and J. Cahyadi, “Perancangan Video Profile Gulat Okol Sebagai Media Pendukung Destinasi Wisata Budaya di Surabaya,” Jurnal DKV Adiwarna, vol. 1, no. 14, p. 9, 2019.
A. Y. Pratama, A. B. Prasetijo, and A. Sofwan, “Evaluasi Kinerja Perutean Broadcast Vehicular Ad Hoc Network (Vanet),” Technomedia Journal, vol. 8, no. 2 Special Issues, pp. 236–247, 2023.
T. K. Ahsyar, “Evaluasi Usability Sistem Informasi Akademik SIAM Menggunakan Metode Heuristic Evaluation,” in Seminar Nasional Teknologi Informasi Komunikasi dan Industri, 2019, pp. 163–170.
A. Adiyanto and R. Febrianto, “Authentication Of Transaction Process In E-marketplace Based On Blockchain technology,” Aptisi Transactions On Technopreneurship (ATT), vol. 2, no. 1, pp. 68–74, 2020.
L. Sanbella, I. Van Versie, and S. Audiah, “Online Marketing Strategy Optimization to Increase Sales and E-Commerce Development: An Integrated Approach in the Digital Age,” Startupreneur Business Digital (SABDA Journal), vol. 3, no. 1, pp. 54–66, 2024.
A. Marsal, “Evaluasi Usability Pada Sistem Penerimaan Mahasiswa Baru Menggunakan Metode Heuristic Evaluation,” Jurnal Teknik Informatika dan Sistem Informasi ISSN, vol. 2407, p. 4322.
R. Ayuni, “Evaluasi Usability Pada Sistem Informasi Beasiswa Menggunakan Metode Heuristic Evaluation dan Think Aloud,” Evaluasi Usability Pada Sistem Informasi Beasiswa Menggunakan Metode Heuristic Evaluation dan Think Aloud, vol. 3, no. 6, p. Hal-737, 2023.
W. M. Alenazy, W. M. Al-Rahmi, and M. S. Khan, “Validation of TAM model on social media use for collaborative learning to enhance collaborative authoring,” Ieee Access, vol. 7, pp. 71550–71562, 2019.
I. Maria, “Unlocking Success: Human Resource Management for Startupreneur,” Startupreneur Business Digital (SABDA Journal), vol. 3, no. 1, pp. 89–97, 2024.
Unduhan
Diterbitkan
Cara Mengutip
Terbitan
Bagian
Lisensi
Hak Cipta (c) 2024 Mutia, Syahrullah, Anita Ahmad Kasim, Mohammad Yazdi Pusadan
Artikel ini berlisensi Creative Commons Attribution 4.0 International License.
