“ANALISIS MEKANISME PELAYANAN SECURITY, COSTUMER SERVICE, DAN TELLER PADA BANK TABUNGAN NEGARA (BTN) CABANG TANGERANG”, MZK, vol. 9, no. 1, hlm. 19–25, Jul 2017, Diakses: 21 April 2026. [Daring]. Tersedia pada: https://ijc.ilearning.co/index.php/mozaik/article/view/777