Implementasi Sistem Penjaminan Mutu Internal (Spmi) Dalam Meningkatkan Mutu Layanan Pendidikan

Implementation of the Internal Quality Assurance System (SPMI) in Improving the Quality of Education Services

Penulis

  • Waska Warta Universitas Islam Nusantara Bandung
  • Kursih Sulastriningsih Universitas Islam Nusantara Bandung
  • Dewi Umronih Universitas Islam Nusantara Bandung

DOI:

https://doi.org/10.33050/tmj.v9i1.2230

Abstrak

Improving the quality of education, it is important to build a culture of quality in schools through the implementation of the Internal Quality Assurance System (SPMI) as ordered by the government. This research focuses on the implementation of SPMI at SMP Lab School FIP UMJ Cirendeu Ciputat Tangerang Banten. The aim is to analyze how the implementation of SPMI improves the quality of educational services at the school. Data is collected through observation, interviews and documentation, then analyzed to draw conclusions. The research results show several aspects: 1) quality mapping instruments that are not fully in accordance with the quality indicators of the 8 National Education Standards (SNP), 2) quality fulfillment targets that are not yet optimal, 3) fulfillment of the 8 SNP fulfillment targets, 4) improving the quality of the learning process and school management, 5) improving the quality of learning outcomes, establishing a quality culture, and continuing quality improvement. Thus, the implementation of SPMI at SMP Lab School FIP UMJ Cirendeu Ciputat Tangerang Banten has a positive impact in improving the quality of educational services.

Referensi

D. Darmaji, S. Achmad, T. Agus, and A. Maulana Amirul, “Sistem penjaminan mutu internal sekolah di satuan pendidikan dasar (studi kasus di SD Plus Al-Kautsar Malang),” Jurnal Pendidikan Dasar Nusantara, vol. 5, no. 2, pp. 172–186, 2020.

N. Hussain, “Peer to Peer Lending Business Agility Strategy for Fintech Startups in the Digital Finance Era in Indonesia,” Startupreneur Business Digital (SABDA Journal), vol. 2, no. 2, pp. 118–125, 2023.

A. Felix and G. D. Rembulan, “Analysis of Key Factors for Improved Customer Experience, Engagement, and Loyalty in the E-Commerce Industry in Indonesia,” Aptisi Transactions on Technopreneurship (ATT), vol. 5, no. 2sp, pp. 196–208, 2023.

B. Rawat, N. Mehra, A. S. Bist, M. Yusup, and Y. P. A. Sanjaya, “Quantum computing and ai: Impacts & possibilities,” ADI Journal on Recent Innovation, vol. 3, no. 2, pp. 202–207, 2022.

U. Rahardja, N. Lutfiani, E. P. Harahap, and L. Wijayanti, “iLearning: Metode Pembelajaran Inovatif di Era Education 4.0,” Technomedia J, vol. 4, no. 2, pp. 261–276, 2021.

Q. Aini, I. Handayani, and F. H. N. Lestari, “Utilization Of Scientific Publication Media To Improve The Quality Of Scientific Work,” Aptisi Transactions on Management (ATM), vol. 4, no. 1, pp. 1–12, 2020.

R. Hardjosubroto, U. Rahardja, N. A. Santoso, and W. Yestina, “Penggalangan Dana Digital Untuk Yayasan Disabilitas Melalui Produk UMKM Di Era 4.0,” ADI Pengabdian Kepada Masyarakat, vol. 1, no. 1, pp. 1–13, 2020.

N. P. A. Mentayani, I. P. Satwika, I. G. A. Pramesti Dwi Putri, A. A. I. I. Paramitha, and T. Tiawan, “Analisis Dan Perancangan User Interface Sistem Informasi Pembayaran Mahasiswa STMIK Primakara Berbasis Web,” Technomedia Journal, vol. 7, no. 1, pp. 78–89, Apr. 2022, doi: 10.33050/tmj.v7i1.1850.

Anggy Giri Prawiyogi and Aang Solahudin Anwar, “Perkembangan Internet of Things (IoT) pada Sektor Energi : Sistematik Literatur Review,” Jurnal MENTARI: Manajemen, Pendidikan dan Teknologi Informasi, vol. 1, no. 2, pp. 187–197, Jan. 2023, doi: 10.34306/mentari.v1i2.254.

R. Salam and A. Kho, “Pengaruh Manajemen Pemasaran Virtual Terhadap Produk UMKM,” Jurnal MENTARI: Manajemen, Pendidikan dan Teknologi Informasi, vol. 1, no. 2, pp. 198–207, Feb. 2023, doi: 10.34306/mentari.v1i2.272.

V. Melinda and A. E. Widjaja, “Virtual Reality Applications in Education,” International Transactions on Education Technology (ITEE), vol. 1, no. 1, pp. 68–72, 2022.

N. M. Nila Febrianti and G. S. Darma, “Millennials’ Intention to Invest through Securities Crowdfunding Platform,” Aptisi Transactions on Technopreneurship (ATT), vol. 5, no. 1, pp. 19–30, Jan. 2023, doi: 10.34306/att.v5i1.280.

N. Lutfiani, P. A. Sunarya, S. Millah, and S. Aulia Anjani, “Penerapan Gamifikasi Blockchain dalam Pendidikan iLearning,” Technomedia Journal, vol. 7, no. 3, pp. 399–407, Dec. 2022, doi: 10.33050/tmj.v7i3.1958.

M. Miran and O. Sumampouw, “Superior College Applied Research Competence of SPI Members in the Context of Improving the Quality of Supervisory Performance at Manado State University,” Aptisi Transactions on Technopreneurship (ATT), vol. 5, no. 1, pp. 73–86, Jan. 2023, doi: 10.34306/att.v5i1.293.

I. Hidayat and P. O. Sutria, “Influence of Determined Tax Load, Tax Planning, and Profitability in Profit Management in The Company Manufacturing The Mining Sector, The Coal Sub Sector Listed on The Indonesia Stock Exchange Year,” APTISI Transactions on Management (ATM), vol. 7, no. 1, pp. 79–85, Feb. 2022, doi: 10.33050/atm.v7i1.1833.

A. Singh Bist, “The Importance of Building a Digital Business Startup in College,” Startupreneur Bisnis Digital (SABDA, vol. 2, no. 1, 2023, doi: 10.34306/sabda.

N. L. W. S. R. Ginantra, I. M. D. P. Asana, W. G. S. Parwita, and I. W. E. Eriana, “Mobile-Based Customers Management System in Ayunadi Supermarket,” ADI Journal on Recent Innovation (AJRI), vol. 4, no. 1, pp. 86–101, Aug. 2022, doi: 10.34306/ajri.v4i1.767.

R. N. Syafroni, “Field of Meaning Theory in Celebgram Endorsement Product Captions,” ADI Journal on Recent Innovation (AJRI), vol. 4, no. 2, pp. 172–183, Jan. 2023, doi: 10.34306/ajri.v4i2.868.

K. Arora, M. Faisal, and I. Artikel, “The Use of Data Science in Digital Marketing Techniques: Work Programs, Performance Sequences and Methods,” Startupreneur Business Digital (SABDA), vol. 1, no. 1, 2022, doi: 10.34306/s.

U. Rahardja, “The Economic Impact of Cryptocurrencies in Indonesia,” ADI Journal on Recent Innovation (AJRI), vol. 4, no. 2, pp. 194–200, Jan. 2023, doi: 10.34306/ajri.v4i2.869.

U. Rahardja, “Penerapan Teknologi Blockchain Dalam Pendidikan Kooperatif Berbasis E-Portfolio,” Technomedia Journal, vol. 7, no. 3, pp. 354–363, Dec. 2022, doi: 10.33050/tmj.v7i3.1957.

U. Rahardja, T. Hongsuchon, T. Hariguna, and A. Ruangkanjanases, “Understanding impact sustainable intention of s‐commerce activities: The role of customer experiences, perceived value, and mediation of relationship quality,” Sustainability (Switzerland), vol. 13, no. 20, Oct. 2021, doi: 10.3390/su132011492.

M. Prawira, H. T. Sukmana, V. Amrizal, and U. Rahardja, “A Prototype of Android-Based Emergency Management Application.” [Online]. Available: https://maps.googleapis.com/maps/api/distancematrix/js

U. Rahardja, A. N. Hidayanto, T. Hariguna, and Q. Aini, “Design Framework on Tertiary Education System in Indonesia Using Blockchain Technology.” [Online]. Available: https://files.

N. Lutfiani, U. Rahardja, S. Avionita, and P. A. Sunarya, “Overview of Business Innovation and Research Probability on Blockchain and Introduction to its Exclusive Version.”

U. Rahardja, N. Lutfiani, A. Setiani Rafika, and E. Purnama Harahap, “Determinants of Lecturer Performance to Enhance Accreditation in Higher Education,” in 2020 8th International Conference on Cyber and IT Service Management, CITSM 2020, Institute of Electrical and Electronics Engineers Inc., Oct. 2020. doi: 10.1109/CITSM50537.2020.9268871.

D. Manongga, U. Rahardja, I. Sembiring, N. Lutfiani, and A. B. Yadila, “Dampak Kecerdasan Buatan Bagi Pendidikan,” ADI Bisnis Digital Interdisiplin Jurnal, vol. 3, no. 2, pp. 41–55, 2022.

F. P. Oganda, N. Lutfiani, Q. Aini, U. Rahardja, and A. Faturahman, “Blockchain Education Smart Courses of Massive Online Open Course Using Business Model Canvas,” in 2020 2nd International Conference on Cybernetics and Intelligent System, ICORIS 2020, Institute of Electrical and Electronics Engineers Inc., Oct. 2020. doi: 10.1109/ICORIS50180.2020.9320789.

N. Lutfiani, S. Wijono, U. Rahardja, A. Iriani, and E. A. Nabila, “Artificial Intelligence Based on Recommendation System for Startup Matchmaking Platform,” in 2022 IEEE Creative Communication and Innovative Technology, ICCIT 2022, Institute of Electrical and Electronics Engineers Inc., 2022. doi: 10.1109/ICCIT55355.2022.10118708.

Q. Aini, D. Manongga, U. Rahardja, I. Sembiring, and A. U. Hasanah, “Scheme iLearning DApps for Education using Blockchain-Based,” in 2022 IEEE Creative Communication and Innovative Technology, ICCIT 2022, Institute of Electrical and Electronics Engineers Inc., 2022. doi: 10.1109/ICCIT55355.2022.10118979.

Unduhan

Diterbitkan

2024-02-29

Cara Mengutip

Warta, W., Sulastriningsih, K., & Umronih, D. (2024). Implementasi Sistem Penjaminan Mutu Internal (Spmi) Dalam Meningkatkan Mutu Layanan Pendidikan : Implementation of the Internal Quality Assurance System (SPMI) in Improving the Quality of Education Services. Technomedia Journal, 9(1), 17–30. https://doi.org/10.33050/tmj.v9i1.2230